Privacy Policy — 662be

This Privacy Policy applies to all personal data collected and processed by 662be ("we", "us", "our", or "662be") in connection with your use of the 662be website located at 662be.io, its mobile-optimised interface, and all services, features, and functionality made available through the platform (collectively, the "Platform").

This policy covers all registered players and unregistered visitors who access the Platform from any location, including Bangladesh and internationally. It governs personal data collected directly from you, automatically through your use of the Platform, and from third-party sources such as payment processors and identity verification providers.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, each of which forms part of the overall agreement between you and 662be. By using the Platform, you agree to the terms of this Privacy Policy in full. If you do not agree, you must not use the Platform.

662be is committed to handling your personal data with transparency, integrity, and care. We apply industry-standard technical and organisational security measures and process your data only for legitimate, clearly defined purposes as described in this policy.

662be collects personal data through several channels. The categories of personal data we collect are set out in the table below:

We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless it is directly volunteered by you in the context of a responsible gaming support interaction, in which case it is treated with the highest level of confidentiality.

662be uses your personal data for the following specific purposes:

• Account Registration & Management: To create, maintain, and administer your player account, verify your identity, and enable you to access all Platform features.
• Payment Processing: To facilitate deposits via bKash, Nagad, Rocket, Upay, and supported bank partners, and to process withdrawal requests to your registered payment method.
• Identity Verification (KYC/AML): To verify that you meet the minimum age requirement of 21 years, confirm your identity, and fulfil our anti-money laundering (AML) obligations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorised access, money laundering, and other illegal or prohibited activities on the Platform.
• Responsible Gaming: To monitor wagering patterns, identify indicators of problem gambling, apply protective measures (such as deposit limits or self-exclusion where necessary), and comply with our responsible gaming obligations.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance via live chat, email, and WhatsApp.
• Platform Improvement: To analyse usage patterns, conduct internal research, and improve the performance, features, and content of the Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and relevant updates — but only where you have given your consent or where we have a legitimate interest, and always with an easy opt-out mechanism available.
• Legal & Regulatory Compliance: To meet our obligations under applicable law, including responding to lawful requests from regulatory bodies or law enforcement agencies.

We do not use your personal data for automated decision-making processes that produce significant legal effects without human oversight, except where required by applicable law or where you have been clearly informed and provided consent.

662be processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you — that is, to provide the betting and casino services you have registered for, including account management, payment processing, and bet settlement.
• Legal Obligation: Processing is required to comply with applicable legal obligations, including identity verification (KYC), anti-money laundering (AML) checks, and responses to lawful regulatory or law enforcement requests.
• Legitimate Interests: Processing is necessary for purposes of our legitimate business interests, including fraud prevention, platform security, improving our services, and responsible gaming monitoring — provided those interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent — such as for direct marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to your withdrawal.

662be may share your personal data with the following categories of third parties, under appropriate data protection agreements and solely for the purposes described:

• Payment Service Providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank — to process your deposit and withdrawal transactions.
• Identity Verification Providers: Third-party KYC and AML screening services that assist in verifying your identity documents and screening against financial crime watchlists.
• Game Technology Providers: Game studios and platform providers (such as Pragmatic Play, Evolution Gaming, Ezugi, Spribe, and Microgaming) receive session and wagering data necessary to deliver their games and audit outcomes.
• IT Infrastructure & Security Providers: Cloud hosting, data centre operators, and cybersecurity service providers who process data on our behalf under strict contractual data protection obligations.
• Analytics Providers: Aggregate, anonymised usage data may be shared with analytics providers to help us understand how the Platform is used and to improve our service.
• Legal & Regulatory Authorities: Where required by law, court order, or a lawful request from a regulatory body or law enforcement agency, we may disclose personal data to the relevant authority. We will notify you of such disclosures where legally permitted to do so.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of 662be's business assets, your personal data may be transferred to the successor entity, subject to equivalent privacy protections being maintained.

All third-party service providers who handle personal data on our behalf are required to maintain appropriate technical and organisational security measures and to process data only in accordance with our documented instructions.

662be uses cookies and similar tracking technologies (such as web beacons and pixel tags) to operate and improve the Platform, personalise your experience, and analyse usage patterns. By continuing to use the Platform, you consent to our use of cookies as described in this section.

The types of cookies we use are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session management cookies, authentication tokens, and security cookies. These cannot be disabled without significantly impairing your ability to use the Platform.
• Functional Cookies: Remember your preferences and settings, such as your chosen language, notification preferences, and display settings, to provide a more personalised experience.
• Analytics Cookies: Collect anonymised data about how players use the Platform — including pages visited, time spent, and navigation paths — to help us identify areas for improvement.
• Marketing Cookies: Used to deliver promotional content relevant to your interests, where you have consented to receive marketing communications. These may track your visit across sessions.

You can control and delete cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain Platform features. Most browsers provide options to block third-party cookies selectively while allowing first-party cookies that are necessary for the Platform to operate.

662be retains your personal data for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, and to meet our legal and regulatory obligations. The general retention periods we apply are as follows:

Once the applicable retention period has expired, your personal data will be securely deleted or, where deletion is not technically feasible, anonymised so that it can no longer be associated with you. Where data is retained beyond your account closure for legal reasons, it will not be used for any commercial or marketing purpose.

662be implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security framework includes the following:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using 256-bit SSL/TLS protocols, protecting it from interception during transit.
• Encrypted Data Storage: Sensitive personal data — including identity documents, payment information, and account credentials — is stored in encrypted form at rest on our secure servers.
• Access Controls: Access to personal data within 662be is restricted on a strict need-to-know basis. Employees and contractors who require access to personal data are subject to confidentiality obligations and receive regular data protection training.
• Two-Factor Authentication (2FA): Account holders are encouraged to enable two-factor authentication for an additional layer of account security.
• Intrusion Detection & Monitoring: Our systems are monitored continuously for suspicious activity, potential breaches, and unauthorised access attempts. Automated alerts trigger immediate investigation by our security team.
• Penetration Testing: The Platform undergoes regular third-party security audits and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Data Breach Response: In the event of a personal data breach that poses a risk to your rights and freedoms, 662be will notify affected players without undue delay and take immediate remedial action.

While we take all reasonable steps to protect your data, no system is entirely immune to security risks. You play an important role in keeping your account secure — please choose a strong, unique password, never share your credentials, and contact our support team immediately if you suspect any unauthorised access to your account.

As a player on the 662be Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] or via live chat:

662be employs age verification checks during the registration process and as part of our ongoing KYC procedures to help ensure that minors are prevented from accessing the Platform. We encourage parents and guardians to use appropriate internet filtering and parental control software to prevent underage individuals from accessing online gambling platforms.

The 662be Platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket) and game studios. While we take care to partner only with reputable providers, 662be is not responsible for the privacy practices of any third-party service or website. When you interact with a third-party payment interface or game provider's environment, their own privacy policy governs how your data is handled in that context.

We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the 662be Platform. 662be cannot accept liability for the data practices of third-party providers operating outside our direct control.

662be reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or platform features. When we make material changes, we will notify you by displaying a prominent notice on the Platform and, where appropriate, by email to your registered address, at least seven (7) days before the revised policy takes effect.

Minor updates — such as corrections to typographical errors, clarifications of existing practices, or changes to contact information — may take effect immediately without advance notice. The effective date shown at the top of this policy reflects the date of the most recent update. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which 662be handles your personal data, please contact our support team through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly on the Platform. Average response time: 2–3 minutes.
• WhatsApp: Details available in your account dashboard after login. Average response time: 3–5 minutes.

All privacy-related enquiries are handled by trained support staff. We aim to respond to all privacy requests within 72 hours and to complete data rights requests within 30 calendar days. Support is available in both English and Bengali, and all response times operate on Bangladesh Standard Time (BST, UTC+6).

This Privacy Policy was last reviewed and approved by the 662be compliance team on 1 January 2026.